Returns & Exchanges

At Edgars, we want you to be completely satisfied with your purchase, which is why we offer a flexible 30-day return policy for most items in their original condition. Whether you shopped in-store or online, we are committed to making your exchange or refund process as seamless as possible.

1

Initiate Your Return

Log into your online account to select the items you wish to return or visit any Edgars store with your original tax invoice.

2

Package Your Items

Ensure all products are in their original packaging with tags attached and include any promotional gifts that were part of the purchase.

3

Choose Your Method

Drop off your package at your nearest Edgars branch for free, or schedule a courier collection through our online returns portal.

4

Receive Your Refund

Once our team inspects the returned goods, your refund will be processed to your original payment method or Edgars account within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing