Frequently Asked Questions
Everything you need to know about shopping with Edgars.
What are your standard delivery timeframes?
We typically deliver within 3-5 business days for urban areas and up to 7 business days for outlying regions. You will receive a tracking number via email as soon as your order leaves our warehouse.
How do I return an item I am not satisfied with?
You can return most items within 30 days of purchase, provided they are in their original condition and packaging. Returns can be processed through our online portal or at any physical Edgars store location.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa and Mastercard), Edgars account cards, instant EFT, and various digital wallet options for a secure checkout experience.
Can I track my order in real-time?
Yes, once your order is dispatched, you can track its progress through the 'My Orders' section of your account or by using the link provided in your shipping confirmation email.
Do you offer international shipping?
Currently, we only ship to addresses within the country. We are working on expanding our logistics to support international shipping in the near future.
How can I apply for an Edgars store account?
You can apply for an Edgars account directly on our website or in-store. You will need to provide a valid ID, proof of residence, and recent proof of income for the credit assessment.